THE ONE-STOP SHOP TWO-IN-ONE
On Sept. 2, 2010, Crimean Premier Vasyl Dzharty cut the ribbon on the entry to the Crimean Republican and Simferopol City Permit One-Stop Shop, established with assistance from USAID.
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The one-stop shop (OSS) inauguration ceremony, held in presence of officials, entrepreneurs, and media people, opened with a brief welcome by Crimean Council of Ministers Deputy Chairwoman Kateryna Yurchenko. She said the Simferopol City Executive Committee and the Crimean Economy Ministry participated actively in the creation of the permit center, and also mentioned technical assistance provided by the US Agency for International Development (USAID) Local investment and National Competitiveness project (LINC).
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Premier Vasyl Dzharty: “We overstepped many things, and within the law we reached understanding on the part of all permit systems that this [the one-stop shop] is required by Crimea, by people, and finally, by the budget” |
According to Ms. Yurchenko, representatives from 26 authorities issuing 86 types of permits will work five days a week in the OSS, which will be not just a “formal center but one that will actually help entrepreneurs make their business road smoother.”
Crimean Council of Ministers Chairman Vasyl Dzharty thanked all the parties involved in the center creation, calling their job a “creative labor.” He stressed the importance of having various permit-issuing agencies come together to work at the center, saying that “we overstepped many things, and within the law we reached understanding on the part of all permit systems.”
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USAID LINC CoP Howard Ockman: “Owing to the quickness of [the center’s] opening and completeness of its functioning, I think that it will be a shining example for both Crimea and Simferopol and also other places in Ukraine to show how permitting offices accelerate business” |
USAID LINC Project Chief of Party Howard Ockman said that, as the director of the project, which operates within the framework of USAID’s technical assistance program, he would like to “express our sincere pleasure at having had the opportunity to partner with the republic and with the city on the creation of this center.” He said the USAID’s contribution to the OSS establishment included equipment and training. “We think that this center of course will accelerate the dynamism and growth of business and the entrepreneurial activity in Crimea and also in the city of Simferopol,” Mr. Ockman said.
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Simferopol Mayor Hennadiy Babenko: “I’m sure that this center will help entrepreneurs in not only Simferopol but the entire autonomous republic improve their business, increasing both their profits and the revenues of local budgets” |
Simferopol Mayor Hennadiy Babenko said that opening the permit center as a unified municipal and republican one-stop shop will, on the one hand, save time for entrepreneur on obtaining permitting documents, and on the other hand, allow the center itself to work more efficiently.
After Mr. Dzharty cut the ribbon across the entry to the center, he and other guests were showed into the premises, where they were able to see how the one-stop shop functions.
The Crimean Republican and Simferopol City Permit Center, as it is officially called in Ukrainian, has become the fourth permit-issuing one-stop shop opened on the Crimean Peninsula with assistance from USAID, and USAID LINC continues working to improve the operation of 22 more such centers in Crimean cities and raions.
In July, 2010, the Council of Ministers of Crimea approved an action pan for 2010 aimed at improving the permit-issuing system for business in the autonomous republic. The document provides for instituting unified document processing approaches, standardizing executive agency and local government services, ensuring transparency of permit-issuing, and increasing the level of expertise of permit-issuing one-stop shops’ staff. USAID LINC contributed to the drafting of the action plan by providing ideas and making suggestions, some of which were utilized in the final text.
Experts’ Comments
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“The Simferopol City Hall and I as its economy department head have nourished the idea of combining the municipal and republican permit center since long ago. That idea got a new impetus with the advent of Vasyl Dzharty [as the Chairman of Crimea’s Council of Ministers]. We have not missed this wave. “Many thanks to [USAID LINC advisors] Volodymyr Bury and Oleksandr Shabalkov for their consulting assistance, and to the [USAID LINC] project for the equipment. You [USAID] do a very good deed: you teach fishing rather than give fish. And that’s the most important thing”
“We began working in Simferopol on the one-stop shop in late May 2010. “The Simferopol one-stop shop is one of few in Ukraine to unite both municipal-level and regional-level permit-issuing authorities. Ukrainian law neither prescribes nor prohibits establishment of regional permit centers – at the oblast level, or the republican level in Crimea. Therefore, it’s a matter of good will of municipal authorities, whether or not to give roof to a regional OSS and bear related maintenance expenses. In Simferopol there is such a good will” |
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